Privacy Policy for Snapmenu AI, Inc
Snapmenu AI, Inc (“we,” “our,” or “us”) provides a marketing and campaign management platform that enables businesses to create, schedule, publish, and analyze content across social media platforms, including but not limited to Facebook, Instagram, and TikTok (“Services”).
1. Information We Collect
We may collect the following categories of information:
- Information you provide: name, email, and business details.
- Social media account information: data collected via Meta APIs and TikTok APIs to connect and manage your social profiles.
- Usage data: IP address, browser information, device information, and actions you take within the Services.
- Cookies & tracking technologies: cookies, local storage, and similar technologies to improve and personalize your experience.
2. How We Use Your Information
- To authenticate accounts and connect social profiles.
- To publish posts, schedule content, and manage campaigns on social platforms including Facebook, Instagram, and TikTok.
- To provide analytics, improve and personalize our Services, and support users.
We do not sell personal information.
3. How We Share Information
- Meta (Facebook/Instagram) and TikTok: for publishing content, collecting insights, and delivering analytics.
- Service providers: third-party vendors for hosting, analytics, payments, and other operational services.
- Legal compliance: when required by law, regulation, subpoena, or to protect our rights or users’ safety.
4. Data Storage & Security
We take reasonable administrative, technical, and physical measures to protect information. These measures include encryption in transit and at rest, secure tokens for authentication, firewalls, and regular audits. We do not store social media account passwords, including Meta or TikTok credentials.
5. Your Rights
You may exercise the following rights with respect to your personal data:
- Access the data we hold about you.
- Delete your data.
- Export your data.
- Revoke app permissions or disconnect social accounts (including Meta and TikTok) at any time.
6. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Third-Party Links
The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties. Please review the privacy policies of any site or platform you visit.
8. Policy Changes
We may update this Privacy Policy from time to time. When we do, we will post the updated policy here and update the “Last Updated” date above.
9. Contact Us
If you have questions or requests regarding this policy, contact us:
Snapmenu AI, Inc
Email: support@snapmenu.ai
Website: www.snapmenu.ai